The Verint Blog

Get Daily Insights on Customer Engagement, Employee Engagement, Customer Service, Fraud and Security Intelligence


Executive Networking at the Verint Engage Conference

As mentioned in a recent blog post by Laurie Wickham, Verint’s Engage global customer conference begins June 27th in Chicago.  Check out the agenda to see what’s being...Read more

Facing Difficult Choices, Banks? Do the Math

“If it were easy, everyone would be doing it.” Or, “If it was that easy, anyone could do it.” We all want to keep our customers happy. And, we also want to protect our organization’s bottom line. So...Read more

The Game of Authentication and Fraud Detection

Balancing information security with consumer demands for speed is an increasing and rather daunting challenge. While the need to provide fast service is real—and customer loyalty may depend on...Read more


Bright Lights Big City: Security Is All About the BIG picture

As the world of information grows, so does our need to make conscious, informed and smart decisions. These decisions directly impact safety, a critical component to the operation of any metropolis....Read more

It’s Time for a New Approach to Cyber Security

As major data breaches to leading enterprises continue to make headline news, there is a rising awareness of the need to protect sensitive business assets from cyber attacks. Once considered a...Read more

Convergence: The Big Pivot for Financial Security

All you need to do is open a magazine, turn on the news or walk the floor of an industry tradeshow to know that the security landscape is changing.  In previous years security was limited to the...Read more