The Verint Blog
Get Daily Insights on Customer Engagement, Employee Engagement, Customer Service, Cyber Security, and Cyber Intelligence.
Earlier this week Verint took part in the Customer Response Summit in Austin Texas—a forum for customer service and customer experience executives. One of the primary objectives of the conference was...Read more
Trust is an under-rated value in many organizations, but research shows it has significant impact on business performance. And, according to the 2015 Employee Engagement Benchmark Study by Temkin...Read more
Leadership support is needed for a customer experience program to succeed—we can all agree on that. The challenge is those executives live in the real world of organizational changes, competing...Read more
We are pleased to announce that Kevin Wine, Vice President of Marketing for Verint Video and Situation Intelligence, and Matt Tengwall, Vice President and General Manager of Security and Cyber...Read more
The recent tragedy at The Pulse nightclub added an extra dimension to the Association of Public Safety Officials (APCO) Annual Conference and Expo in Orlando, Florida this week. More than 2,500...Read more
There has been a lot of discussion lately about the cyber skills shortage. No question our industry must do more to provide education about cyber security and to encourage more students to launch...Read more