Recent posts by:
Candace Flynn
It’s important to keep in mind how critical it is to think like your customer. “Customers don't think in channels,” Verint SVP of global marketing Ryan Hollenbeck said when he spoke with Ginger Conlon of Direct Marketing News at Verint’s Driving Innovation user conference, talking trends during a ...
Verint continues to expand on analytics capabilities that allow customers to build stronger multichannel relationships, gain deeper insight into the customer experience and improve operational efficiencies. With our Voice of the Customer Analytics™ portfolio, organizations can capture VoC feedback ...
Companies worldwide and across a variety of business markets are putting Verint’s software to work. A leading provider of industrial products and supplies recently deployed Verint’s market-leading Impact 360® Workforce Optimization™ solution as part of an initiative to enhance the customer ...

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