Verint InTouch

Customer Engagement

Recent posts by:
Steve Williams - Vice President & Global Practice Leader, Identity Analytics
While many enterprises may have secured and locked down their online channels quite effectively, many have not addressed the vulnerability of the phone channel to fraud. Don’t be a sitting duck! Voice biometrics can help you detect fraudsters and verify legitimate customers by their voice during ...
The rollout of chip-and-PIN cards is designed to help prevent counterfeit acts associated with credit card fraud and theft. Even still, online fraudulent purchases, a.k.a. “card not present” (CNP) fraud, remains a significant issue. For example, the market has seen chip-and-PIN adoption in the U.K. ...
With the convenience of online transactions comes the serious inconvenience of credit card fraud. This has led financial organizations to increasingly focus on ways to mitigate the rise in fraudster activity. Banks and online merchants should be aware that while the present transition to “chip and ...
More than ever, global organizations are looking for solutions that help them take a proactive approach to compliance.  Last week, Verint launched its latest Business Impact Solution™ to do just that. Focused on Regulatory Compliance, it is designed to help companies comply with industry and other ...

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