Verint InTouch

Customer Engagement

Verint today announced results from a new customer satisfaction survey of more than 7,000 consumers throughout the United States, United Kingdom, France, Germany, Poland and Russia. The research explores consumers’ attitudes on services provided by organizations in five sectors (phone, TV and ...
KARL STORZ, an international provider of medical instruments and devices, has implemented Verint’s Enterprise Feedback Management software as a cornerstone of its new Voice of the Customer (VoC) program. By adding Verint's Vovici Enterprise Feedback Management™ software to its current workforce ...
As Verint® continues to advance its position as a market leader, it’s important to keep our corporate brand as strong and vibrant as the solutions we offer. To this end, we recently replaced the name of our “Witness Actionable Solutions®” business unit with Enterprise Intelligence SolutionsTM ...
Learn how to put the “voice of the customer” to work across your organization at a series of upcoming online events featuring Verint® subject matter experts.  Key themes will focus on the benefits of implementing a Voice of the Customer (VoC) program, along with important considerations, tips, and ...
Study finds that organisations strive to better understand their customers, but nearly half of UK consumers believe they don’t care or act on feedback shared LONDON, 08 November 2011 — Most British consumers (89 percent) are likely to tell the organisations they do business with if they receive ...

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