The Verint Blog

Get Daily Insights on Customer Engagement, Employee Engagement, Customer Service, Cyber Security, and Cyber Intelligence.


Ginger Conlon Interviews Verint’s Ryan Hollenbeck

Verint’s Ryan Hollenbeck, senior vice president, global marketing, recently spoke with Ginger Conlon, contributing editor at MarTech Advisor. During this video discussion, they explore the ways...Read more

Value-Driven Knowledge Management Strategy: Start With the End in Mind

In our last knowledge management (KM) blog, we discussed how critical it is to link your KM capabilities and activities to outcomes. Building this connection serves as the foundation to establishing...Read more

How Do You Sustain Process Changes Once Made?

In the first blog in this series we discussed the scalability of process improvement resources. In the second blog, we discussed the structure needed to prioritize processes for re-engineering and/or...Read more


Are You Prepared for the Next WannaCry?

Unfortunately, cyber-attacks have become part of the landscape of modern times. Not limited to geography, industry or technology used, they do their damage and elevate stress levels around the world....Read more

What Happens In Vegas … Talking Security

Next week marks the start of ISC West 2017 under the neon lights of the Vegas Strip. Verint will join approximately 1,000 exhibitors and over 20,000 attendees—gathered to talk about the latest...Read more

Webcast: What to Look for in an Effective Cyber Detection & Response Solution

Despite our best efforts, cyber attacks are getting more aggressive and sophisticated. The threat of targeted attacks is real, and the cyber security landscape must change with the need for greater...Read more