Customer Engagement

For the last couple of months, we worked tirelessly behind the scenes on our new branding as the Customer Engagement Company, and a new website to showcase this vibrant brand.   If you haven’t seen it yet, we are proud to present to you our new face and welcome you to the Verint website!
Emerging technologies have significantly transformed customer engagement in recent years, from the rise of mobile reducing face-to-face communication, to artificial intelligence (AI) driving innovation across a range of sectors. But it’s not just brands that have harnessed advances in ...
In our The Road to Success: How to Become a “Best-in-Class Back-Office” Organization study, we found that one of the unique characteristics of today’s leading back-office organizations is their adoption of robotic process automation (RPA) technology.

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